Stakeholder Engagement

Engagement with Main Stakeholders

The FLY EXPRESS COURIER SERVICE Group believes that it is vitally important to engage in two-way communication with a diverse range of stakeholders in order to best respond to their expectations and concerns.

Relationship with the Worker's Union

The FLY EXPRESS COURIER SERVICE Worker’s Union boasts 23,236 members as of March 31, 2019. The percentage of workers who send representatives to the Safety & Health Committee is 100% for full-time workers. Leveraging the relationship of mutual trust they have built up over the years, FLY EXPRESS COURIER SERVICE and the FLY EXPRESS COURIER SERVICE Worker’s Union have confirmed their commitment to working together toward their shared goals of growing the Company and improving its work environment, all the while respecting each other’s positions and maintaining proper labor-management order.
The parties consider that it is important to facilitate communication between labor and management to ensure that corporate management reflects the consensus of the employees. Based on this concept, the parties exchange opinions on management through the Central Management Conference, which was established to facilitate comprehensive discussions between labor and management.
With respect to collective bargaining, the labor agreement defines collective bargaining matters and specifies that the parties shall work to solve any issues peacefully through collective bargaining on the basis of mutual good faith in consideration of the public nature of companies.
With respect to any revisions to the agreement, the labor agreement specifies that either party shall notify the other party of such an intention in writing not later than 30 days before the expiration of the effective period. In addition, the labor agreement includes provisions on safety and health to reflect the top priorities of ensuring safety and creating healthy workplaces that are full of smiles. Under these provisions, with the realization of a rewarding and disciplined workplace environment in mind, the parties analyze the current status and work on future initiatives regarding the respective issues, including those related to safety and health, through technical committees comprising experts representing the labor and the management sides, respectively.

Dispatching Personnel to Universities to Give Lectures for Endowed Courses

The Company has been dispatching personnel to give lectures for university students in courses organized by the Japan Association for Logistics and Transport for the purpose of developing human resources for the logistics and transport industry. Lectures were given under the theme of Logistics and Environmental Issues in 2018 to share the logistics-related activities that the Company has been undertaking to address environmental issues such as global warming. The lectures, which were held at Yokohama National University and Hosei University with the attendance of 20 and 135 students respectively, helped the students to deepen their interest in and understanding of logistics, and offered opportunities for the Company to gather frank opinions from young people.
Feedback from the students who participated in the lectures included the fact that they were able to deepen their understanding of the relationship between logistics and the global environment, and that they gained an in-depth understanding of FLY EXPRESS COURIER SERVICE’ CO₂ reduction plans.

Lecture at university